LAST UPDATED: OCTOBER 22, 2025

1. WHO WE ARE

NUMBER NINE HOUSE IS OPERATED BY VADRIMO COMM.V. WE ARE COMMITTED TO PROTECTING YOUR PERSONAL DATA. THIS PRIVACY POLICY EXPLAINS HOW WE COLLECT, USE, AND SAFEGUARD YOUR INFORMATION.

DATA CONTROLLER:
VADRIMO COMM.V.
OOSTERING 11, 3600 GENK, BELGIUM
VAT NUMBER: BE0738 969 259

2. WHAT DATA WE COLLECT

WE COLLECT PERSONAL DATA IN THE FOLLOWING WAYS:

• WHEN YOU MAKE A BOOKING: VIA OUR BOOKING ENGINE (POWERED BY MYTOURIST), WE COLLECT THE NECESSARY DATA TO MANAGE YOUR RESERVATION, SUCH AS YOUR NAME, EMAIL ADDRESS, PHONE NUMBER, AND PAYMENT DETAILS.
• WHEN YOU CONTACT US: IF YOU SEND US AN EMAIL, WE PROCESS YOUR EMAIL ADDRESS AND ANY INFORMATION YOU PROVIDE IN YOUR MESSAGE.

3. WHY WE PROCESS YOUR DATA

YOUR PERSONAL DATA IS USED FOR THE FOLLOWING PURPOSES:

• TO MANAGE YOUR BOOKING: PROCESSING IS NECESSARY FOR THE PERFORMANCE OF THE RENTAL AGREEMENT YOU ENTER INTO WITH US.
• COMMUNICATION: TO SEND YOU INFORMATION ABOUT YOUR BOOKING (CONFIRMATION, PRACTICAL DETAILS).
• LEGAL OBLIGATIONS: FOR OUR INVOICING AND ACCOUNTING, WE ARE LEGALLY REQUIRED TO RETAIN CERTAIN DATA.

4. WHO WE SHARE YOUR DATA WITH

WE DO NOT SHARE YOUR DATA WITH THIRD PARTIES FOR COMMERCIAL PURPOSES. YOUR DATA IS ONLY SHARED WITH PARTIES NECESSARY TO PROVIDE OUR SERVICES:

• MYTOURIST: OUR BOOKING SOFTWARE PROVIDER.
• PAYMENT PROCESSORS (E.G., MOLLIE, STRIPE): TO SECURELY PROCESS YOUR ONLINE PAYMENT.
• VERSIO: OUR HOSTING PROVIDER.

5. HOW LONG WE RETAIN YOUR DATA

WE DO NOT RETAIN YOUR PERSONAL DATA FOR LONGER THAN IS STRICTLY NECESSARY. FOR INVOICING PURPOSES, WE ARE LEGALLY OBLIGATED TO RETAIN DATA FOR 7 YEARS.

6. YOUR RIGHTS

YOU HAVE THE RIGHT TO ACCESS, RECTIFY, ERASE, OR OBJECT TO THE PROCESSING OF YOUR DATA. TO EXERCISE ANY OF THESE RIGHTS, PLEASE CONTACT US.

7. HOW WE SECURE YOUR DATA

WE TAKE THE PROTECTION OF YOUR DATA SERIOUSLY AND IMPLEMENT APPROPRIATE TECHNICAL AND ORGANIZATIONAL MEASURES TO PREVENT MISUSE, LOSS, AND UNAUTHORIZED ACCESS.

8. COOKIES

OUR WEBSITE ITSELF DOES NOT PLACE TRACKING OR MARKETING COOKIES. OUR BOOKING PAGE USES A WIDGET FROM MYTOURIST WHICH PLACES STRICTLY NECESSARY (FUNCTIONAL) COOKIES ON YOUR DEVICE. THESE COOKIES ARE ESSENTIAL FOR THE BOOKING PROCESS TO FUNCTION CORRECTLY. BY USING OUR BOOKING ENGINE, YOU CONSENT TO THE PLACEMENT OF THESE FUNCTIONAL COOKIES.

9. CONTACT

FOR ANY QUESTIONS REGARDING THIS PRIVACY POLICY, PLEASE CONTACT US AT: CONTACT@NUMBERNINE.HOUSE.